Effective date: September 8, 2026
Prodigy Pest Solutions (“Prodigy Pest Solutions,” “we,” “us,” or “our”) operates prodigypest.com and provides residential and commercial pest control services in Florida. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you provide to us:
- Contact details such as your name, service address, phone number, and email address
- Information about your property and pest concerns that you share when requesting an estimate or scheduling service
- Appointment history, service records, and communications with our team
- Billing information, which is handled by our payment processor
Information collected automatically when you visit our website:
- IP address, browser and device type, referring page, and pages viewed
- Cookie and analytics identifiers, as described under Cookies and Analytics below
Text Messaging and Mobile Information
We collect your mobile phone number to send you text messages about appointment reminders, service updates, and responses to your inquiries. We use this information to schedule services and communicate with you about your account.
We do not share your mobile phone number with third parties for marketing purposes. Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
You may opt out of text messages at any time by replying STOP. For help, reply HELP. Message and data rates may apply. Message frequency varies. Additional messaging terms appear in our Terms & Conditions.
How We Use Information
- To respond to estimate requests, questions, and service calls
- To schedule, perform, and document pest control services
- To send appointment reminders, service updates, and account communications
- To process payments and maintain billing records
- To maintain and improve our website and understand how visitors use it
- To meet legal, licensing, and recordkeeping obligations that apply to licensed pest control businesses in Florida
How We Share Information
We share personal information only in these circumstances:
- With service providers who work on our behalf, including our customer management and scheduling system, communications and messaging providers, payment processor, and website host. These providers may use the information only to perform services for us.
- For legal and safety reasons, when required by law, subpoena, or a regulatory authority, or to protect our rights, property, or the safety of others.
- In connection with a business transfer, if our business or assets are acquired or reorganized.
We do not sell your personal information. We do not share your mobile phone number or your text messaging consent with third parties for their own marketing.
Cookies and Analytics
Our website uses cookies and Google Analytics to measure traffic and improve site performance. Google may set cookies that collect information about your visit. You can manage cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
We also advertise online, including through Google. Advertising platforms may use cookies on our website to measure the performance of our ads.
How Long We Keep Information
We keep customer and service records for as long as needed to provide services, maintain business and licensing records, and comply with legal requirements. If you ask us to delete your information, we will do so unless we are required to retain it.
Your Choices
- Text messages: reply STOP to any message to opt out
- Marketing email: use the unsubscribe link in the message
- Access, correction, or deletion: email support@prodigypest.com or call (941) 567-4225, and we will respond as required by applicable law
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Links to Other Websites
Our website may link to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last revised.
Contact Us
Prodigy Pest Solutions
Email: support@prodigypest.com
Phone: (941) 567-4225
Website: https://prodigypest.com