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Privacy Policy for Prodigy Pest Solutions

Effective Date: December 12th, 2024

Prodigy Pest Solutions (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, phone number, email address, and mailing address.
  • Service Information: Details related to your pest control needs or services requested.
  • Payment Information: Billing details and payment transactions.
  • Technical Data: IP address, browser type, cookies, and browsing history.
  • Communication Preferences: Information related to your preferences for marketing messages or service-related updates, including SMS communication opt-ins.

2. How We Collect Data

We collect personal data through the following methods:

  • When You Provide It: Via contact forms, service requests, email, phone inquiries, or account registration.
  • Automatic Data Collection: Through cookies and similar technologies tracking your activity on our website.
  • Third-Party Sources: Through analytics providers or advertising networks that help us improve your experience.

3. Purpose of Data Collection

We collect and process your data for the following purposes:

  • To provide and manage pest control services.
  • To communicate with you about service updates, reminders, and important notices via SMS, email, or phone.
  • To personalize user experiences on our website.
  • To process payments and manage your account.
  • To send promotional offers, newsletters, and exclusive deals (with your consent).
  • To analyze website performance and user behavior for business improvement.
  • To comply with legal obligations and resolve disputes.

4. SMS Messaging and Communication

By providing your phone number, you consent to receive SMS communications from Prodigy Pest Solutions regarding appointment reminders, service updates, and special offers.

  • Opt-Out Option: You can opt out of receiving SMS messages at any time by replying “STOP” to a message or contacting us directly.

5. Data Sharing with Third Parties

We may share your information with trusted third parties under these circumstances:

  • Service Providers: To payment processors, appointment scheduling tools, and IT service providers who assist in delivering our services.
  • Analytics Providers: To gather insights on website traffic and improve usability.
  • Compliance with Law: To law enforcement or regulatory authorities, when required by law.

We will never sell your personal data to third parties.

6. Data Security Measures

We take data security seriously and implement industry-standard measures to safeguard your information, including:

  • Encryption of sensitive data during transmission.
  • Regular monitoring of systems for vulnerabilities.
  • Secure access controls to limit unauthorized data access.

While we strive to protect your data, please understand no security system can guarantee complete protection.

7. Your Rights

Under applicable laws, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.
  • The right to rectify inaccurate or incomplete information.
  • The right to request deletion of your information, subject to legal and contractual obligations.
  • The right to restrict or object to data processing.
  • The right to data portability.

To exercise any of these rights, please contact us directly using the information below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide a personalized experience.

  • Cookie Preferences: You can manage and disable cookies through your browser settings. Note that disabling cookies may limit website functionality.

9. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting the updated policy on our website with the effective date at the top. Please review this policy regularly.

10. Opt-Out Options

  • For email marketing communications, click “unsubscribe” in any email or contact us directly.
  • For SMS communications, reply “STOP” to any SMS or contact us to opt out.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, you can reach us at:

Prodigy Pest Solutions

Email: support@prodigypest.com

Phone: (941) 567-4225

Mailing Address: 501 Sarasota Center Blvd Sarasota FL 34240

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Prodigy Pest Solutions to protect your privacy while delivering exceptional pest control services.